MyCompuGeek is the only stop for all your PC/Laptop Support Needs.
Our Remote Support service provides you with 1-2-1 technical support without being called out to your location.
Why choose Remote Support?
It Works on Windows, Mac & UNIX and on any PC thats connected to the internet.Remote support is carried out while you are at your desk.Service is available after office hours, great for those who get back late from work or on holidays!There is no need to wait for a technician to arrive on-site.Compared to having a technician called out this service this costs you a whole lot less!All payments can be made in full confidence through secure checkout by PayPal. All major credit and debit cards welcome.
How Does it work?
After payment has been processed please click the live support button on the side bar. This will put you through to a 1-2-1 with a Remote Support Agent. You will be provided by a link. This will download the remote support client to your PC. open the program and select run (NOT install). Click next, then tick the I agree check box. Now the now you must provide the agent your I.D. and password so they can connect to your computer.
What can be fixed remotely?
Many software related Issues can be resolved during this session: –
Installing of newly bought software.
Post-installation troubleshooting and configuration
System cleanup and optimization
Malware scans, virus removal and spyware removal
Network Optimisation and Security
e-mail client troubleshooting and setup issues
Firewall configuration
Malware scans, virus removal and spyware removal
Support for Microsoft Office and alternative office applications
Dealing with corrupt software installations
Backup of files
Computer Training / Basic Literacy
Advanced Masterclasses
What can be NOT fixed remotely?
Please beware that internet connection issues and router/ADSL modem connectivity problems or any type of hardware problems cannot be fixed remotely. In addition any OS reinstallation cannot be carried out remotely. In such situations you must contact us to arrange a visit On-site.
How Much Does it Cost?
Remote support is priced at a flat rate of £30 an hour, available in increments of 15 minutes thats ONLY £7.50 FOR 15 MINUTES.
Pay Now
Please Select the amount of time you require and click pay now